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The Gift of a Reflective Question
Breastfeeding Recommendations & Maternal Health Literacy

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Health Literacy

Building the Bike While Riding It:

Action research identifies best practices for promoting
maternal health literacy
 
Following is a brief summary of findings from our program
of action research* with home visitation programs that have
been trained to use Beginnings Guides and the Life Skills
Progression to support reflective practice and promote
 
Home Visiting (MECHV) is an effective channel to promote
maternal health literacy,
Overall mothers (N=2572 including 23 men and a few grandparents)
who participated in enhanced home visitation for 12-18 months
achieved significant improvement in their use of information and
services for health.
 
Promoting Maternal Health Literacy reduces disparities
Additional findings suggest the intervention reduced disparities
related to literacy and age:

•   Lower skilled readers made greater gains than their more
     skilled counterparts.

•   Teen mothers started at a major disadvantage but made
     impressive gains in the first six months of service to nearly
     catch up with their more experienced counterparts.
 
Depression and Maternal Health Literacy closely linked

•   Both depressed and not-depressed mothers improved their
     management of personal and child  health and healthcare.
     Depressed mothers made greater gains than not-depressed
     mothers, again reducing disparities.
    Learn more
 
Depression does not interfere with health literacy promotion efforts

•   Depression improved slightly but significantly over the service
    period. Home visitors were successful in supporting mothers to
    overcome multiple barriers to obtain depression treatment,
    demonstrating increased understanding and utilization of health
    services -- that’s health literacy. Major improvements in health
    literacy occurred even when changes in depression were minor,
    suggesting the effect on health literacy is separate from the effect
    (full text free online).
 
Maternal Health Literacy may predict child developmental outcomes
Preliminary findings from our current study on the same database as
the above studies suggests maternal health literacy is closely related
to child development, so that efforts to promote health literacy also
promote child development.  Stay tuned.  
 
Is it feasible and effective to integrate health literacy promotion
into Medical Home Outreach?
This question is being addressed over the next two years with
Anthem/WellPoint as it pilots the intervention in 12 state Medicaid
managed care organizations.  WI is up. TX is next.
Stay tuned.
 
Integrating health literacy promotion into Parents As Teachers 
curriculum is feasible and effective
That is the preliminary finding from the Parents As Teachers Health
Literacy Demonstration Project that winds up this summer. The
participating Parent Educators and other stakeholders will review
and interpret the results at a Reflection Conference May 11.
Stay tuned. 
 
*  Action research, sometimes called “practitioner research”,
is a reflective process in which practitioners undertake research
to improve their own practice by learning from experience.
The process identifies ineffective practices to drop; promising
practices to hone and finally  best practices to disseminate. 

See Forest, M.E. & McNiff, J. (2007). Learning and teaching in action.
Health Information and Libraries Journal, 24, 222-226.
 
 

The Gift of a Reflective Question

A reflective question is one that requires the mother to think about facts and feelings, link to her knowledge and experience, and formulate a purposeful response.  For health action planning, reflective questions help the mother clarify what she wants for herself and her child, clarify what is currently supporting or in the way of her desired outcome, and clarify the next step. Hint: a Yes or No question is not reflective.

Home Visitor Asks
  • Demonstrates it matters what a mother knows
  • Builds mother's confidence
  • Creates a teachable moment
  • Suggests a way to think about a current problem
  • Presents the mother opportunity to recognize & apply her knowledge & experience-to use her power
  • Presents the mother opportunity to notice gaps in her knowledge & to seek info
  • Teaches responsively-leaves the power with the mother by supplying info only in response to her request
  • She empowers the mother

Mother Reflects
  •  Feels respected, knowledgeable, self-confident in caring for herself & baby
  • Taps into her experience, uses her knowledge
  • Evaluates her experience, values, knowledge, feelings
  • Applies and so learns from her experience
  • Recognizes her need to know & need for info
  • Asks for info-takes charge of her learning
  • Increases knowledge
  • Develops her life skills-problem solving, resource utilization, info seeking
  • Changes behavior
  • Improves baby care, interaction, teaching
  • She is empowered

Baby Benefits
  • Has his/her needs met
  • Establishes trust in the mother
  • Achieves secure attachment
  • Enjoys improved health & well being
  • Learns appropriate behaviors
  • Reduced risk of abuse & neglect
  • Innate curiosity is supported
  • Improved school readiness

Breastfeeding Recommendations & Maternal Health Literacy


Reports have been circulating on the Internet: researchers
find that the recommendation to exclusively breastfeed babies
for six months is just too hard for modern women and is making
mothers feel bad. The study author suggests the advice is fine
for the developing world, but should be changed to “breastfeed
as long as you can and introduce solids as close to six months as
possible”.
 
There are several health literacy lessons to be learned from this
questionable reporting on questionable research.
 
The evidence is exceptionally clear and strong
First, we should note that the recommendation to feed infants
only breast milk for at least six months is not just a suggestion
from some guy in a diner. It is the evidence-based consensus from
the U.S. Centers for Disease Control, American Academy of
Pediatrics, the World Health Organization, and virtually all health
agencies on the planet. This level of consensus is rare and requires
an extremely strong evidence base.
 
Is the recommendation unhelpful for mothers?
The evidence exists for a long list of health benefits to mother
and child that last a lifetime and save billions in healthcare costs.
The study’s author says the recommendation is “idealistic” and
“unhelpful” as an individual goal and calls for balance between
these “theoretical” longterm benefits and immediate family well
being.Fair enough. But that can be done at the individual level
without undoing worldwide policy making and without concluding
that women are incapable of (or just too busy) for this womanly skill.
 
The perfect food is free
The big problem for breastfeeding is this: it’s free. This study
feeds a broadly-held perception that breastfeeding is for poor
people in backward countries that cannot afford or reliably use
formula.
 
With this twisted thinking we are willing to disregard all the
science behind the global breastfeeding recommendation in
favor of the belief that in 30 years scientists have made a better
formula than what Mother Nature developed over millennia.
 
Health Literacy Lessons
According to the World Health Organization, Maternal Health
Literacy means the cognitive and social skills which determine
the motivation and ability of mothers to gain access to, understand,
and use information in ways that promote and maintain their
health and that of their children. 
 
Part of health literacy for mothers, health promoters and
clinicians alike, is reading critically, asking where is this information
coming from and how reliable is it?  What does it mean to me in
my situation? How can Iuse it for health?
 
Read it for yourself.  The study is published in BMJ Open- that’s
British Medical Journal Open, an open access journal.
 
BMJ ought to be a reliable source. But here’s the detail that matters
(it’s in the abstract): 541 pregnant women in Scotland were invited
to participate in monthly interviews; 72 volunteered to participate.
Of these, 36 were interviewed along with some of their partners and
relatives.
 
This is not a representative sample. People who volunteer to
participate in surveys typically feel very strongly one way or the
other. We need to ask, how are these 36 women different from
the 505 who declined?  Further,  the sample is too small to draw
any conclusions beyond the individuals involved.
 
Telling them what to do does not work
Breastfeeding advocates, health educators, parent educators,
home visitors, clinicians can learn an important lesson re: promoting
maternal health literacy from this article. When education
is perceived as “unrealistic, overly technical and rule based”, it is
not going to motivate anyone to take action for health.  But you
already knew that...The problem here is not the breastfeeding
policy; it’ s the delivery of information.

Stay tuned for a model reflective conversation to promote
breastfeeding.
 
To balance the oft quoted Scottish mothers who were not well served by
their lactation consultants and who struggled with breastfeeding, see our
Facebook Poll for comments from our volunteer sample of mothers who
work in women’s health. We asked: Do you think recommending
breastfeeding for a minimum of 6 months is unrealistic or unattainable? 
No one said Yes.
 
 

2nd and 3rd Hand Smoke Harms Child Health throughout Life

Betty, a parent educator presented a challenging case in
reflective supervision. She reported that the 19-year old
mother and her seven month-old daughter live with her
mother. And Grandma smokes like a chimney. Mom smokes,
too. She’s begun making efforts to smoke outside. But
Grandma says to Mom, “I smoked all through my pregnancy
and your childhood; you didn’t die, and neither will this
child”. She bristles at any request to stop smoking or take
steps to protect the baby.

I have a lot of respect for grandmothers and their wisdom
(I am one!). But this time, this grandmother is just plain
wrong. Her smoking probably will not kill the child this
year, and hasn’t killed the mother yet,  but it might kill
them both before their time.

Second-hand smoke is as harmful as first hand smoke,
and more so for an infant with small size and still-developing
lungs. Exposure to second hand smoke has been linked to
increased risk of SIDS, ear infections, and respiratory disease in
children.  Annually, 150,000 to 300,000 cases of bronchitis
or pneumonia in children under 18 months of age are attributed
to second hand smoke.  And new research reported by the journal
Respirology this week shows that a child’s reduced lung function
from exposure to second-hand smoke nearly doubles  the risk of
lung disease in adulthood.

Mom smoking outside does begin to reduce harm to the baby by
reducing the second hand smoke in the air that Baby breathes.
Betty, the  home visitor rightly praises this effort and continues
to encourage Mom to take the next step. Mom is in a bind because
she needs a safe place to live. And, for now, living with her
mother is her best option. She has set a goal to get a job so she
can get her own place. She is taking courses for a college degree.
It’s a long path to her goal.  Meanwhile, Betty reports, she takes
the baby to the doctor  “all the time” for recurring colds and ear
infections.

Third-hand smoke is as harmful as first hand smoke, too.
What makes Grandma’s house hazardous to Baby’s health, in
addition to smoke in the air from her current cigarette, is the
accumulation of smoke in the furniture, curtains, carpet, bedding,
dust; in her hair and clothes, and in her car. This is third-hand
smoke. It toxins remain toxic. Baby has her face in it all the time.
Information on third-hand smoke will be added to the upcoming
4th Edition of the Beginnings Parents Guide.

Rating Moms and Grandma’s Health Literacy
Betty has made certain that both Mom and Grandma have plenty
of information about smoking and resources to support quitting.
Both understand the information. Grandma rejects it outright.
She warrants a low score of 1 (dysfunctional) on the  “Use of
Information” item in the Life Skills Progression Maternal Health
Literacy Scale. She has low health literacy, not because she can’t
read, but because she does not use information and resources for
health.  

Mom’s health literacy is increasing. With Betty’s support she has
come to recognize the risk to her child, if not to herself. She has
established a medical home for the child and seeks care appropriately.
She has begun to take action to change her living situation in order
to improve her health and that of her child. In this case, the barrier
to health literacy promotion is not the mother’s reading skill, it is
the grandmother’s beliefs.  

Promoting Health Literacy
Betty planned to keep bringing information on smoking to each visit
with this family, as she has for a year now, and continue to do
whatever she can to “get them to stop smoking”. When we reviewed
the mother’s  goals and motivations - she aims to complete her
schooling so she can get a job so she can move to a more healthful
environment - a different approach emerged that is likely to be
more effective and less frustrating for all parties.

Betty has been trying to fix the family and rescue Baby by
getting Mom and Grandma to stop smoking.  If she could shift
from pushing for her own goal to supporting what Mom wants
for herself and the baby, she could build on Mom’s motivation
to graduate and get a job, celebrate smoking outside and going
to school as steps in the right direction, and support Mom’s
step-by-step progress toward independent living and a smoke-free
environment for her and Baby.

Epilogue
At the end of the case presentation, we learned the baby
had just been taken to the local ER with seizures and
airlifted to the regional medical center. We cannot say that
second- and third-hand smoke caused the seizures, but the
evidence is clear that smoke in an infant’s environment
weakens lung function and increases other health risks.
Mom is right. Time to move.

References
Winickoff JP, Friebely J, Tanski SE, et al. (2009). Beliefs
about the health effects of “third hand smoke and 
home smoking bans. Pediatrics 123: e740e79.

Chan S.& Lam TH. (2003). Preventing exposure to second-hand smoke.
Seminars in Oncology Nursing 19 (4): 284-290

MedlinePlus Secondhand Smoke in Childhood Linked to Lung
Disease Years Later
(available until 6/17/2012)



Babies are co-sleeping with their parents

I conducted an informal Facebook poll to test directly the proposition that
some parents are  going to choose co-sleeping, despite the widely publicized
recommendations of experts that infants sleep alone to prevent SIDS. Some
of these parents may be unaware of the risk, or may not understand the
message. I surmised that parents engaging in parenting-related Facebook
discussions are likely to be aware of the message and to understand it. 
 
I asked: When you child was an infant (up to 8 months old), did you bring
the baby to your bed
Often Never Routinely Occasionally
 
The single question poll was posted on Facebook for the month of February.
Almost immediately, an anonymous reader added a  response option, “every night”,
which received by far the most votes. Here’s the tally.
 
37 every night
3 never
3 routinely
1 if he woke up we brought him in
1 occasionally
 
Talk about safe bed-sharing
Non-scientific as it is, the result makes it clear; we need to talk about how to
make co-sleeping as safe as possible. Simple advice that Baby must always sleep
alone in his/her own crib is not going to fly. But this is the  proper advice when
parents habitually use alcohol or drugs, or are taking prescription medications
that suppress arousal. 
 
“Baby Back to Sleep” still the most important message
Parents have enough anxiety.  It is important to emphasize the risk period for
SIDS peaks at 2-4 months. SIDs is rare before age 1 month and after age 6
months. A safe solution during the early months seems to be temporary bed-sharing,
where the baby shares the parents’ bed for feeding and cuddling and then is
returned to a crib within sight. Use of a pacifier at sleep time (not other times)
reduces risk of SIDS. So does a firm mattress, tightly fitted bedding and removal
of all things fluffy and soft.  In all cases and places, Baby sleeps face-up.
 
Here’s a summary of references and resource from our review of evidence on SIDS:















Parents Guide Update: Lead Poisoning & Testing

Lead is a toxic metal that is harmful if inhaled or swallowed. 
Lead is found in air, soil, dust,food and water. The greatest
exposure to lead is swallowing or breathing lead paint chips
and dust. Another risk is drinking water contaminated by lead
plumbing or water lines. Blood lead levels in the US dropped
dramatically after 1978 with the ban on lead in gasoline.
Blood lead levels continue to drop, but no safe threshold has
been identified. Current efforts and recommendations focus
on primary prevention.
 
Lead is especially dangerous to infants and toddlers because
they live close to the ground with their hands in dust and soil;
and their favorite way to explore anything is to put it in their
mouths.  Also, growing bodies absorb more lead and growing
brains and nervous systems are more sensitive to harmful
effects.Blood lead levels peak around age 2 when most toddlers
stop chewing on everything in reach; then they decline without
treatment unless exposure continues.
 
Here’s the big worry: harmful effects are long lasting, perhaps
permanent, potentially including brain and nervous system
damage resulting in lower IQ and behavior problems (reduced
ability to pay attention and follow instructions, hyperactivity,
aggression, reading disabilities, hearing and balance problems).
These symptoms can occur even with low exposures.
 
The source of most lead poisoning in children is dust and chips
from lead paint on interior surfaces. Lead paint was taken off
the market in the 1970s. But it is still present in homes built before
1978. In most cases, lead paint in good condition is not a hazard.
But when it chips, peels, or flakes; and when it is sanded or
otherwise disturbed, it’s highly toxic. U.S. water sources are
lead free, but old plumbing can be toxic. (The Latin word for
plumbing translates literally as lead.)
 
Children living in poverty are most at risk. The American
Academy of Pediatrics recommends that all Medicaid-eligible
children be tested for lead at age1 and again at age 2.
Medicaid covers the two tests and requires one at age 2,
which may be too late to prevent damage. Other children
should be tested if their living conditions or parents’
occupations warrant. 
 
Beginnings Parents Guide first addresses lead poisoning on a
page 26 (Book 1, 2-12 weeks).. The text focuses on avoiding
Baby’s exposure to lead carried on the shoes, clothes and skin
of parents/caregivers in certain occupations. The new 2012
edition will add content to aid parents in assessing and ensuring
the safety of their home, particularly the presence of lead paint
and lead plumbing.
 
Test all Medicaid eligible children at age 1 and 2.  The current
edition suggests a lead test at six months, and includes a self-test
for parents to determine if their chid needs a lead test. This
information will be revised and relocated to reflect the policy
of testing all Medicaid eligible children at age 1 and 2 years,
and other at-risk children, including those who spend time in a
home built before 1978.
 
New Resources on this Beginnings Guides website. Find out about
lead in drinking water in your area. National Hotlines and the
National Lead Info Center. Info for families renting, repairing or
painting a home built before 1978. Find a Lead-Safe certified
contractor near you.  
 
References:
American Academy of Pediatrics, Committee on Environmental Health.
(2005) Policy Statement. Lead Exposure in Children: Prevention,
Detection, and Management. Pediatrics 116 (4) p1036-1046 
Note, this policy was reaffirmed in 2009
 
 

National Lead Information Center 1-800-424-LEAD 
(S - list the numbers for LEAD in parens) www.epa.gov/lead
 
 

 
 

Promoting Maternal Health Literacy: Helping parents use crib safety info

Part of health literacy is understanding information. But it is using information that makes
a difference in outcomes. Last time in this space we discussed new federal regulations from
the Consumer Products Safety Commission that aim to improve crib safety.  That’s good
information for health promoters and healthcare professionals, but how can we offer this
information to parents in a way they can use it?

To use information, we first personalize it using interactive and reflective skills. When a
mother personalizes health info, she reflects on: What does this mean for me, in my
situation,in my family with my income, experience, education, values and living conditions?
And then: Now that I have this information, how do I want to respond? What do I want to do?
Information is most easily personalized and applied in context when it uses familiar words that
do not require judgment or background knowledge.

For example, if the info says, “Slats should be less than 3” apart”, it will pass the readability
tests, but the learner must know the meaning of slats, know that the symbol means inches,
and know or how to use a ruler to measure.  And s/he must judge whether should means the
distance between the slats is a vital concern or just a suggestion, so that she can judge
whether it worth the trouble to go find the ruler or someone who knows how to measure.

I found few parents used the word slats. More parents used – and nearly all understood bars.
If the info uses something familiar and handy as a measure,  no one needs to understand
inches or use measuring devices to check the space between bars.

Further, info is easier to personalize and put into action when it contains only what the
learner needs to know to take appropriate action. For example, a mother does not need to
know that the Consumer Product Safety Commission sets crib safety standards. She needs to
know how to tell if her crib is safe for her baby

Crib Safety Checklist
If you can check Yes for all these statements, 
you have a safe crib.

·The bars are close together so the baby cannot get stuck between them. The space between bars is no wider than four adult fingers. 
[ ] Yes  [ ] No
 
©Practice Development Inc
Beginnings Parents Guide makes crib safety
info easy to use with a Crib Safety Check List.
Ideally, the checklist is the focus of a reflective
conversation on sleep safety, or it may be
used in self-directed learning. The checklist is
interactive and reflective; it requires the
learner to think and check Yes or No to three
statements. This takes the learning deeper
faster by using muscles in addition to the brain.
In the process, the learner teaches herself
to determine whether the crib is safe and what
makes it safe or not.
 

Here’s the part about distance between slats. No rulers or knowledge of measurement needed.
No polysyllabic words. The text sounds like something a person would actually say in
conversation. See the full Checklist here (choose Parents Guide and go to page 22).

The 2012 edition will add this item to reflect new safety standards:
·       The sides of the crib do not fold down….

Parents Guide Update in Progress

Beginnings Parents Guide is temporarily sold out. We are accepting
backorders for the New 2012 Edition.  It will, of course, be easy to
read, interactive and evidence based.

Evidence based content  The scientific evidence for each topic in
the Guide is being reviewed and incorporated into the text. The
content reflects guidelines from the American Academy of Pediatrics,
Services Task Force and the Zero to Three National Center for Infants,
Toddlers and Families, as well as the current public health literature.
Parents Guide content is specifically complementary to Bright Futures,
Ages and Stages and the Life Skills Progression instrument (LSP).  We
will be checking all these and other sources for the latest evidence
and best practices.

Plain Language  Beginnings Guides use plain language and a fourth grade reading level
This does not mean the information is suitable for a fourth grader. It does not mean the
Guides “talk down” to readers. Rather it means the information is easy to understand and
use independently for about 80% of individuals with 9 to 12 years of schooling and half of
those with 6 to 8 years. Everyone, regardless of reading ability, benefits by review and
discussion. That is because we readers make meaning from information and figure out how
to use it by talking with others.

Using your input  The Parents Guide was developed by and for home visitors and the families
they serve. Over 40 home visitors participated in content development and testing. I routinely
collect comments from parents and their home visitors, parent educators, case managers and
outreach specialists who rely on Beginnings Parents Guide for teaching and learning about early
parenting. These comments are reviewed first as we plan the update. If you have additions or
changes to recommend, now is the time. Send me email.

Text Reviews  I am now working on the text review. The Parents Guide is one of the most
reviewed documents on the planet. It was first published in 1999 with technical support from
ZERO TO THREE and has been updated regularly. So the text is already well honed and mother-
tested. Our editorial standards require that it be easy to read, understand, and especially easy
to use. The text serves both as a teaching aid and for independent learning.  It reads like something
you would actually say to a mother sitting across from you. In fact, you can use the text as a script
to open discussion of difficult topics that mothers are unlikely to bring up, and that may leave
feeling at a loss for words. So far, I’ve found  two bits of American slang to clarify: Do not try to
“go it alone”, and You might feel you are at the “end of your rope”. These common expressions
may not be understood by all parents.  They will be clarified.

Topic Reviews   As I did recently with the Pregnancy Guideupdate, I will post here reviews of the
evidence and decisions regarding changes, additions and deletions. As always your comment will be
welcome, appreciated and fully considered.

Next: Sleep Safety There is perhaps no more emotional or controversial issue for new parents
than sleeping arrangements.
Stay tuned.  
ss

How to talk with mothers about ACEs

Adverse Childhood Experiences are emerging as major players in adult’s physical and emotional
health. ACE refers to growing up experiencing in the household before age 18:

·       Recurrent physical abuse
·       Recurrent emotional abuse
·       Contact sexual abuse
·       An alcohol and/or drug abuser in the household
·       An incarcerated household member
·       Someone who is chronically depressed, mentally ill, institutionalized, or suicidal
·       Mother is treated violently
·       One or no parents
·       Emotional or physical neglect
 
Experiences in these categories, and witnessing them, are linked to alcoholism, drug abuse,
depression, and suicide attempt, poor self-rated health, obesity, heart disease, and liver disease.
See previous blogs. Home visitors, case managers, parent educators, social workers and clinical
practitioners are very likely to encounter mothers who struggle with the lifelong effects of ACEs. 
Often the topic is not discussed because no one knows quite how to talk about it.
 
See how to talk about ACEs.
So today I want to share an excellent webinar that will prepare home visitors to address ACEs in
a respectful reflective way.  It is presented by my colleagues at University of WA Northwest Center
for Public Health Practice through a grant from HRSA. I particularly recommend the second half
(about 25 minutes) as part of a staff meeting. It will jump start your ability to address this issue
that is fundamental in the lives of so many of the families you work with every day.  
 
Quen Zorrah discusses how public health nurses [and other practitioners] can effectively educate
and screen clients for ACES and plan, with the client, ways to decrease the risk for inter-generational
transmission of these experiences, strengthen the parent-child relationship, and build resiliency for
both the survivor and the child.
 
The first half of the webinar will be of particular interest to Parents as Teachers parent educators
and others who work with school districts.
 
 
What is your ACE score?
A first step to making information on ACES and how to talk about them meaningful might be to determine
your own ACE score. Help me calculate my ACE Score.  How are ACEs impacting your health? 
 
References:
 
 

Barriers to Reflective Functioning-Teach by Asking


Think Link & Respond

Reflective parents take time to listen, watch and think about what is happening with Baby. They tap
into their knowledge and experience & consider possible explanations; then they choose a response.
Parents who do not reflect, react to their emotions rather than responding to baby's needs.

The Three Moms
Three breastfeeding moms all went to a party and ate salsa. Their three babies had reactions to the salsa.
(I know, this is unlikely; please suspend disbelief for the sake of illustration.) Let’s look at their levels of
reflective functioning.

At home after the party, Alice’s baby woke crying. Alice thought to herself, “Why is he awake? Uh, oh...
all that salsa. Celeste (her home visitor) told me Baby might have a reaction. Sorry, Baby.” She rocked him
singing softly until he finally fell back to sleep.

Alice thought about – reflected on - why her baby woke up crying. She linked Baby’s crying to her own
behavior (eating salsa) and to what she had learned about breastfeeding. She chose an appropriate response.
Alice demonstrates strong reflective functioning and responsive parenting. Remember the reflection
process: Think, Link & Respond – Alice got all three steps.

Across the street, Bella’s baby woke up about the same time. Bella looked for what might be bothering her
daughter. She checked for wet diapers, noise, too much light. Baby wouldn’t eat and would not stop crying.
Near panic, Bella loaded Baby into the car and sped to the ER. There she waited. By the time they were seen,
Baby was sleeping soundly. The doctor said he was fine and they went home.

Bella thought about possible explanations for her Baby’s upset. But she missed a Link. Either she did not know,
or did not recall the possible link between eating salsa and Baby’s reaction. Without that link, her thinking
broke down as she approached panic and triggered unnecessary intervention. Cathy exhibits beginning
reflective skills, and a gap in knowledge. Happily, the nurse at the ER took time to talk with Bella and
filled the information gap. Next time, Bella will make the link.

Down the road, Cathy’s baby woke up crying, too. Cathy covered her ears. The crying continued. She got
up went to the crib and shouted at Baby, “Shut up! There is nothing wrong with you. You are just trying
to make me mad and it’s working.” She slammed the door and went back to bed. Eventually Cathy and
her baby both got back to sleep.

Cathy reacted. She did not think or link or respond. She was unable to observe her own behavior and
feelings, consider her possible role in the situation, or see that Baby’s behavior was not directed at her.
She did not consider that she may need more information. She did not weigh the possibilities and options.
Cathy has low (no) reflective function.

Reflect on the Moms' Behavior
We can see from the story that one barrier to strong reflective functioning is lack of knowledge.
One way to promote reflective, responsive parenting is to increase parents’ background knowledge.
When parents respond inappropriately, assume they are doing the best they can now. Take a cue from
the ER nurse who acknowledged Bella’s strong desire to do her best for her Baby. The nurse worked with
Bella to discover what knowledge would enable her to formulate a more appropriate response.

Reflect now on Cathy’s unthinking reaction. Wait to judge – assume that she did the best she could at the
time. What might explain her behavior? Perhaps Baby’s crying in the night reminds her of her own childhood
traumas, so she cannot link her feelings to current events. If she is accustomed to chaotic, painful,
overwhelming feelings, she is probably in the habit of shutting down in order not to experience them.
Maybe she does not have the cognitive ability to reflect – that would be an exceptional case. More likely,
she can think about possible explanations and solutions; that just is not her habit.

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